Accessibility

We want everyone to be able to use this website. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA on every page. On the domestic abuse support, contact, referral and Uniform Swap pages we also aim to meet some level AAA guidelines. The site has been checked with automated tools and by hand, but it has not yet been tested with screen reader users or other assistive technology users, so we do not yet claim full conformance.

What we have done

• Text has a contrast ratio of at least 7:1 against its background (AAA) on the support, contact, referral and Uniform Swap pages.
• Every page can be used with a keyboard, and has a “Skip to main content” link and a clear focus indicator.
• Pages use real headings, lists, landmarks and labelled form fields, and work when zoomed to 400%.
• Every page shows where you are, with a breadcrumb trail and a page title that names the section.
• Forms have no time limit, explain errors in words, keep what you typed, and tell you how to get help.
• The main support and Uniform Swap pages start with a short summary in plain English.
• When live chat is open, the chat window can be used with a keyboard and screen reader: new messages are announced, focus moves into the window and back again, and Escape closes it. The “Leave this site” button is inside the chat window too.

What we know is not yet right

• We have not yet tested the site with screen reader users (for example JAWS, NVDA, VoiceOver or TalkBack).
• Some original text on other pages is harder to read than we would like.
• The green Donate button meets AA contrast but not AAA.

Tell us about a problem

If something does not work for you, or you need information in another format, call 01632 960 648 or email enquiries@example.org.